The reason you need to read this is because each BIOS will have different steps, but overall the process is similar. txt file that explains the steps for installing the new update.Īs you can see from the image above, this file, included in the BIOS archive, provided me with the steps I needed.
When you download a BIOS update, you will be given a PDF or. This is important: You must make sure the files are at the root level. Extract it if it’s an archive, and drag the containing files onto your USB.
Locate the recently downloaded BIOS update on your PC. For this step, you will need a USB drive.
If the latest BIOS on the website is a more recent date, you can install it. In the Value field, take note of the date listed and compare it to the date on the BIOS manufacturer website. In the System Summary Tab, look for BIOS Version/Date Download the BIOS.īefore we install the new BIOS, you should check to make sure you don’t already have the latest BIOS. In my case, I had to search for the specific laptop that used my motherboard when searching MS-16P7, but it didn’t take long to find.īefore you download, once again make sure you click the lock icon to ensure you are connected to the manufacturer’s website. It’s quite simple to do – each manufacturer will have their own website for their products and there will be support pages for each motherboard. So, I need to search for a new driver for the MS-16P7 motherboard from Micro-Star International (MSI).
In my case, you can see which product and manufacturer I have. In Command Prompt, enter wmic baseboard get product, manufacturer
To do this, you must first find your motherboard name so that you can locate the newest BIOS drivers on the internet.įirst, you can locate your motherboard name by following the steps below. For this reason, updating to the latest BIOS may fix things. In many cases, your motherboard will be responsible for software issues related to your USB 3.0 ports or any other ports on the motherboard. Update to the Latest BIOS, or Check USB 3.0 is Enabled in BIOS In that case, move on to the next step below. Windows 10 may return a search for a new driver, or it may tell you that you already have the best driver installed. Right click your USB 3.1 driver, and click PropertiesĬlick Search automatically for updated driver software In this case, you can check for updates by following the steps below. If there isn’t an available link for your operating system, it may be because that manufacturer doesn’t offer driver downloads and expects you to get it through your operating system. Before downloading, click the lock icon in the top next to the website address to verify it’s the correct source. Make note that you are downloading the right driver for the right operating system. This lead me to an Intel website with the download link for Windows 7. Now that we have the driver name, we can search google for it. In my case, it was the Intel USB 3.1 eXtensible Host Controller. Next, look for your USB 3.0 or 3.1 driver name
In Device Manager, look for Universal Serial Bus controllersĬlick the small arrow next to the text to expand it You can visit the device manager to find out. First, you must find out which drivers your PC actually needs. There’s a small chance you may need to update your USB 3.0 drivers. If you can’t find one that looks like the image shown above, it may be because your computer case does not have USB 3.0 ports on the front. Switch off your PC first and unplug it from the wall.į not, you should be able to find the loose USB 3.0 cable and connect it. You will need to open your case to access the motherboard. If you are struggling with USB 3.0 ports on the back of your PC or on a laptop, you can skip this suggestion. This will only matter if you have a PC and you are trying to use the front USB ports.
The first thing to consider is whether the internal cables are connected to your USB 3.0 ports. Hopefully, once you have finished reading, you will have pinpointed the issue and will have your USB 3.0 ports working again. Just make sure to read each suggestion carefully and follow the steps we recommend. The tips we offer will be straightforward for you to try for yourself, regardless of your computer literacy. Usually, there are only a few different causes for a faulty USB slot – we hope that these tips will help you to fix it by trying to solve each of these causes step by step. In this troubleshooting guide, we are going to offer a number of tips for when your USB 3.0 ports aren’t working.